Susan Darby Guillama - Executive Vice President &
Chief Administrative Officer
Mrs. Guillama, co-founder of The Quantum Group, has extensive experience in consulting, human resources and facilities operations. Her accomplished background encompasses a wide range of businesses and she has guided the careers and personal development of thousands of individuals.
Prior to joining Quantum, Mrs. Guillama was with ALLTEL Information Services from early 2001 through April 2003 where she led the human resources and training departments for a national division. Prior to this she owned and managed her own consulting organization, Jacobs Consulting, which focused on employee initiatives such as change management, outplacement and transition services, customer service and career workshops, general employment consulting and other training initiatives. Mrs. Guillama also consulted for such organizations as Hyatt Hotels, NASA, Interactive Marketing, Coca-Cola and many others. For almost 10 years previous to this, she was the Director for People with ServiceMaster, in which she led human resource departments for several divisions which were nationwide in scope and had a base of over 3,500 employees in both union and non-union environments.
Mrs. Guillama earned her Bachelor's degree in Communication from the University of South Florida and an Associate's degree in Pre-Law. She is also a certified master trainer, recruiter and interviewer and holds certifications from Gallup, London House, DDI.
